Privacy Policy

LANDMANN South Africa is committed to protecting your privacy. This privacy policy explains how we collect & use customer information. If you have any questions concerning your personal information, please contact us at supportsa@landmann.de.

Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy. LANDMANN SA may change this policy from time to time by updating this page. You should check this page from regularly to ensure that you are happy with any changes.

Definitions

“LANDMANN SA” means Landmann South Africa (Pty) Ltd (Registration number: 2019/492719/07), trading as LANDMANN SA, a private company with limited liability duly incorporated in the Republic of South Africa.

“Personal information” means information relating to an identifiable, living, natural person and where it is applicable, identifiable, existing juristic person, including all information as defined by the Protection of Personal Information Act 4 of 2013.

“Processing” means the creation, generation. Communication, storage, destruction of personal information as more fully defined in the Protection of Personal Information act 4 of 2013.

“You” or “User” means any person who accesses and browses this website for any purpose.

Information collected

LANDMANNS SA collects the details provided by you on registration together with the information we learn about you from your use of our products or services and the transactions you undertake when visiting stores we distribute through and our website.

We may collect additional information arising from your participation in promotions, events or competitions offered by us and information you provide when giving us feedback or completing forms. We make use of various data enhancement services to ensure that customer data is as accurate as possible. We also recruit new customers through collaborative campaigns with 3rd parties.

We also collect information to ensure that any goods you purchase online are delivered to the correct address and, if there are any issues we are able to contact you or the order recipient to resolve the issue.

We may collect the following information:

Name
Contact information including email address
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
Transactional information
Identity number

Use of your Information

LANDMANN SA uses customer information to personalise its service and make communications more relevant to individual customers. This includes direct marketing activities like promotional offers, news and information about products and services that we think will be of interest to customers.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping
We may use the information to improve our product/service offerings to different customer groups based on their interactions

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. Customers may occasionally also receive very carefully selected and relevant 3rd party communications done in conjunction with ourselves.

Customers are afforded the opportunity to easily opt out of any specific communication channel should they wish to.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

LANDMANN SA is committed to protecting customer privacy and does not sell or disclose information to anyone for purposes other than as outlined above, unless legally obliged to do so.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes;
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by unsubscribing to our newsletter, emailing us at supportsa@landmann.de.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.